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Grand Opening, November 13! Open 7 days a week. See hours → Enter our Grand Opening giveaway →

Online draw: coming soon. Look through the series and make your account now. Drawing is not open yet.

Online Draw

How it works

From picking a series to bringing your collection home.

1

Pick a series

First look at the series pictures, confirmed styles and prices. The catalog is for exploring; you can only buy once stocktake and listing are done.

2

Get tokens

Sign in and verify your account to top up once payments open. 1 token = US$1, the same as an arcade token. Tokens are credited only after the payment is confirmed; returning from the payment page does not mean you have paid.

3

Insert, turn, open

Complete one random purchase with the number of tokens shown on the item, then turn the handle and open the capsule. The item is assigned at purchase; reopening does not change the style.

4

Shipped to your home

See your items and serial numbers in “My collection”. Ship once you have at least 5 opened items; storage is free for 90 days, then a storage fee applies. Shipping is one flat fee, charged separately.

FAQ

What is the difference between “Saved” and “My collection”?

“Saved” is your wish list. Adding a series does not buy it or hold stock. “My collection” only shows items this account has actually received.

See the saved list ↗
Can I choose a specific style?

The style of a sealed capsule is not known until it is opened. Items with known styles only show confirmed information. Draws are random and may repeat; unconfirmed odds for each style are not a purchase promise.

The action was interrupted. Do I need to buy again?

First check the original action, orders and collection. If the page asks you to retry, retry the action that was saved; while the result is uncertain, do not buy again.

View original order ↗
What if a payment shows as under review, or a refund or dispute appears?

First check the payment record in your wallet. While a refund or dispute is being reviewed, top-ups, token spending and shipping are paused; contact the shop to confirm. Paying again does not lift the original review.

View token wallet ↗
Where are my earlier test tokens and items?

The earlier test-play environment and records are kept separately. Test tokens do not become a paid balance, and test items do not automatically become real collection.

View earlier test-play records ↗
How do I return or get a refund?

Please read the policies the shop has confirmed. Submitting a request or sending a support message does not mean a refund or token return is complete.

Return and refund policy ↗

Prefer the real thing? Come play in person.

Claw machines can’t be played online, so the best part is saved for the store: rows of claw machines full of plushies and collectibles. Play, earn points, and trade them for plush toys. Ask our team how points work.

301 Northtown Dr NE, Blaine, MN 55434Instagram